Job Overview

We are seeking a professional and organized Receptionist to join our team! The ideal candidate will serve as the first point of contact for visitors and clients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, proficiency in office software, and the ability to handle multiple responsibilities in a fast-paced environment.

No insurance experience is required. For anyone interested in growing within the industry, there may be an opportunity to take the insurance agent course and write the exam to become a licensed insurance agent at our business.

Duties

• Greet visitors and clients with professionalism and courtesy at the front desk
• Schedule appointments for our agents
• Managing the office email inbox and directing emails or requests to the appropriate insurance agent
• Handle filing, document organization, and general clerical tasks to support office operations
• Invoicing customer accounts and processing payments
• In charge of ordering all office supplies
• Provide customer support by answering inquiries via phone, email, or in person
• Proofread documents for accuracy and clarity before distribution
• Support administrative functions such as faxing, scanning, and mailing
• Other office duties as required

Requirements

• Proven experience in an office environment, including clerical or administrative roles
• Strong computer skills with proficiency in Microsoft Office (Word, Excel & Outlook)
• Excellent organizational skills with the ability to multitask effectively
• Exceptional phone etiquette and customer service skills, especially at a front desk setting
• Attention to detail with proofreading capabilities
• Prior experience in an office setting is mandatory
• Strong typing skills with a focus on accuracy and speed
• High school diploma or equivalent; additional certification in administrative support is a plus

Pay: $21.00-$25.00 per hour

Benefits:

• Paid time off

Work Location: In person