Overview

WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM The Administrator provides comprehensive, high-level administrative and operational support to the GEO President and key members of the SITA Americas leadership, ensuring the efficient, seamless functioning of the executive office and its associated departmental activities. This role blends advanced administrative expertise with proactive executive support, serving as a central point of coordination across the organization. The incumbent manages a broad range of tasks, from moderately complex to highly sensitive, including gathering and analyzing information from diverse sources, preparing non-routine reports and correspondence, and designing and maintaining effective record-keeping within existing tools. In supporting the executive, the role requires an understanding of ongoing business matters, enabling the prioritization of issues, identification of key risks, and timely escalation of critical decisions. The Administrator ensures smooth operational tasks (e.g., approval of travel and expenses, creating purchase requisitions, and other tasks) through interface with internal and external stakeholders across departments and geographies, exercising strong judgment, professionalism, and discretion. WHAT YOU’LL DO Monitor Outlook and Team messages and ensure efficient follow-up. Ensure day-to-day administrative responsibilities; manage and follow up the SVP's/GEO President's incoming and outgoing mail and messages; manage his/her agenda and ensure appropriateness and timeliness of arrangements for meetings, travel, accommodation, and events. Filter and highlight priority situations and tasks requiring immediate action. Prepare reports and presentations in liaison with managers and SVPs/GEO Presidents. Organize meetings and conferences, both in-house and externally, including preparation of agendas, coordination of logistics, compilation and distribution of required documentation and presentations; handle follow-up actions where necessary. Handle travel arrangements as well as related expense claims, liaising with the internal travel desk. Assemble required information and manage delivery of action items generated during meetings. Ability to handle sensitive and confidential material strictly in accordance with policy and instructions. Create purchase requisitions to support the teams in the Americas. Support the teams with logistics requirements for events organized by Marketing. Review of expenses reports following established corporate policies and procedures, and revert in case of non-compliance, and once cleared and compliant submission, approve them. Approve requests, expenditure, and recommendations on behalf of senior people in their absence, according to agreed guidelines and policies;

Qualifications

ABOUT YOUR SKILLS Minimum 5 years of experience in a similar role acquired in a fast-paced multinational business environment. Bachelor's degree or equivalent. Ability to exercise judgment, within defined parameters, in applying relevant policies, procedures, regulations, and program objectives (for example, accounting principles, departmental requirements, departmental and company rules and regulations) and in reviewing transactions (for example, purchasing) Oral and written communication skills to interpret and apply policies and procedures and to resolve problems Strong attention to detail High level of PC literacy and computer skills. WHAT WE OFFER We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex Location: Take up to 30 days a year to work from any location in the world. 🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs. 🚀Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International—available to all employees—to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. 🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.