As a Senior Operations Associate (S4), you play a key role in the processing, monitoring, and analysis of administrative activities. You contribute to delivering a distinctive client experience while enhancing the operational performance of the unit. Key Responsibilities

Manage and monitor administrative files and activities

Perform data entry while ensuring accuracy and compliance

Respond to requests from clients and business partners

Contribute to team knowledge sharing and collaboration

Support continuous improvement of processes

Identify and resolve operational issues

Adhere to compliance requirements and risk management standards

Prioritize tasks and meet established deadlines

Qualifications

High school diploma

Experience in administrative work

Proficiency with the Microsoft Office Suite

Strong communication skills in both French and English

Attention to detail, organization, and autonomy

Ability to manage multiple priorities effectively