client services assistant (csa)
Top Benefits
About the role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work setting: Community and social services. Tasks: Coordinate the flow of information within the team. Open and distribute mail and other materials. Schedule and confirm appointments. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Compile data, statistics and other information. Order office supplies and maintain inventory. Greet people and direct them to contacts or service areas. Set up and maintain manual and computerized information filing systems. Type and proofread correspondence, forms and other documents. Perform data entry. Provide customer service. Maintain and manage digital database. Computer and technology knowledge: MS Excel. MS Outlook. MS Word. MS Office. Electronic mail. Security and safety: Criminal record check. Vulnerable sector check. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Attention to detail. Work with minimal supervision. Personal suitability: Ability to multitask. Excellent oral communication. Judgement. Organized. Team player. Accurate. Client focus. Reliability. Adaptability. Dependability. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 1 year to less than 2 years. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: As per collective agreement. Life insurance. Pension plan. Long term benefits: Long-term care insurance. Maternity and parental benefits. Other benefits: Other benefits. Paid time off (volunteering or personal days). Team building opportunities. Variable or compressed work week.