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About the role
Job Title: Administrative Assistant Duration: 1.5-02 Months of Contract with the possibility of extension Location: Montreal, Quebec, H3B4L2 (Hybrid ) Bilingualism: French, English
A career as an Administrative Assistant within the Customer Experience Centre team, the Business Consulting team, and the Contact Centre Transformation and Expertise teams is a crucial strategic role supporting various team leaders. You will perform a variety of coordination, planning, and project management tasks to optimize schedules and facilitate the achievement of business line and manager objectives. Your Role Proactively coordinate schedules and emails, and ensure rigorous follow-up for managers. Organize internal and external meetings, ensuring administrative follow-up and coordinating all related logistics. Interact confidentially with external clients, various Bank departments, and internal staff regarding various human resources-related matters. Draft, arrange for the translation of, or revise internal and external communications in both French and English. Coordinate and assist in organizing major events when required. Contribute to various project management initiatives (sector-wide activities, etc.). Provide administrative support to your teams and work closely with the administrative support team to improve the department's administrative operations and develop internal procedures and processes.
Your Team You will join a dynamic team distinguished by exceptional collaboration and an environment that empowers you to excel. You will have the opportunity to learn and grow within a team that values customer satisfaction, performance, and innovation. This position reports to two Senior Managers.
We aim to offer maximum flexibility to support your quality of life. This includes a hybrid work environment as well as a flexible, adaptable schedule. The Bank values continuous development and internal mobility. Our personalized training programs, based on learning by doing, enable you to master your role and develop new areas of expertise.
Requirements Completed professional or college diploma or academic equivalent, and a minimum of three years of relevant experience. Advanced proficiency in Microsoft Office Suite and collaboration tools. Excellent interpersonal skills and strong ability to work in a team. High adaptability, autonomy, and initiative. Strong organizational and planning skills, while being able to manage multiple situations simultaneously. Excellent professional rigor and respect for confidentiality.
Skills Administration, Bilingual Communication, Confidentiality, Expense Reports, Invoice Processing, Multitasking, Organizational Skills, Travel Planning, Responsibility, Attention to Detail, Quick Learning, Process Improvement, Interpersonal Skills, Proactivity, Autonomy