Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Supervise staff. Act as spokesperson for an organization. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Order office supplies and maintain inventory. Perform general office duties. Receive payments. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Supervision: 3-4 people. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Standing for extended periods. Own tools/equipment: Cellular phone. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Initiative. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting?. Experience: 1 year to less than 2 years. Other benefits: Free parking available.