Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Tasks: Direct and control daily operations . Evaluate daily operations . Open and distribute mail and other materials. Record and prepare minutes of meetings, seminars and conferences. Determine and establish office procedures and routines. Schedule and confirm appointments. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Order office supplies and maintain inventory. Arrange travel, related itineraries and make reservations. Perform data entry. Provide customer service. Perform basic bookkeeping tasks. Experience: 7 months to less than 1 year.