Company: 102150879 Saskatchewan Ltd./DBA Crestview Chrysler Dodge Jeep Ram Are you a master multitasker with a passion for automotive excellence? Do you thrive in a fast-paced environment where no two days are the same? Crestview Chrysler Dodge Jeep RAM is looking for an energetic, results-driven Tower Operator/Internal Service Advisor to take charge of our shop flow, lead internal vehicle operations, and keep our service engine running smoothly! In this key role, you’ll serve as the vital link connecting our Sales, Detail, and Service teams. You’ll manage shop dispatching, ensure work orders are executed flawlessly, coach apprentice technicians, and keep our vehicle inventory moving fast all while delivering top-tier internal customer service. If you bring high energy, incredible organizational skills, and a love for keeping teams aligned, we want you on our team! What You’ll Do (Key Responsibilities) Drive Shop Efficiency: Manage all incoming and outgoing workloads to ensure work is completed correctly. Service Invoicing: Look over and invoice all service Repair Orders Warranty coverage confirmation: Work with the technicians to ensure proper warranty coverages, inspect for labour times and lop coverages, ensure deductibles are applied Internal Account Management: Create and manage work orders for used inventory, internal repairs, and accessory installations. Rapid Recon Leadership: Keep Rapid Recon updated continuously to maintain real-time tracking across all departments. Quality Assurance: Inspect all completed internal work to guarantee high standards, immediately addressing any issues with the Fixed Operations Manager. Safety & Compliance: Complete required Safety paperwork and Certified Pre-Owned (CPO) documentation accurately and on time. Scan in CPo inspections and coordinate with reception Process Knowledge: Stay up to date on the latest automotive products, policies, and procedures to ensure top-tier performance. What You Bring to the Table (Requirements) Experience: 2–3 years of automotive industry experience or a similar operational/dispatch role is a strong asset. Automotive Know-How: Solid understanding of automotive systems, repair orders, and shop processes. People & Communication Skills: Exceptional written and verbal communication skills; a confident listener who works well with diverse teams and guests. High Energy & Attitude: A positive, professional personality with a strong drive to hit targets and solve problems on the fly. Tech & Time Management: Proficient with computers, highly organized, and able to exercise sound judgment under tight deadlines. Valid Driver’s License: Must hold a valid driver’s license with an acceptable, clean driving record. What’s In It for You (The Capital Advantage) We're one of Canada's Best Managed Companies for a reason! Financial Stability: Competitive pay plans that are reviewed regularly. True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off. Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program. Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more! Investment in Your Future: Optional RRSP deductions – because long-term matters, too. Career Velocity: We prioritize promoting from within. You’ll get ongoing training and opportunities to grow your career across our Western Canadian network. Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most. If you're ready to step into a high-impact role and keep our team operating at peak performance, apply today! #INDHP At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization. Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location. Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.