Receptionist - Optometrist assistant
The role involves managing front desk operations, including greeting patients, scheduling appointments, and handling billing and insurance claims. Additionally, the assistant will perform patient pre-testing and maintain accurate patient records.
- On-site
- Fredericton, NB
- Posted Aug 18, 2026
- 1 position
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Job summary
Receptionist / Optometrist Assistant Join Our Team! We are currently seeking a friendly, detail-oriented, and customer-focused Receptionist / Optometrist Assistant to join our team on a full-time basis. If you enjoy working with people, thrive in a fast-paced environment, and have excellent organizational skills, we would love to hear from you! Qualifications * Excellent phone etiquette and customer service skills * Strong attention to detail * Ability to multitask and work efficiently in a busy environment * Professional, friendly, and positive attitude * Previous optical or healthcare experience is considered an asset, but is not required Responsibilities Duties include, but are not limited to: * Greeting patients in a professional and friendly manner * Entering and maintaining patient information accurately * Pre-testing patients prior to appointments (training provided) * Scheduling and confirming appointments * Billing and processing insurance claims * General front desk and clerical duties, including filing, scanning, and faxing * Contacting patients to book eye examinations and recalls * Balancing payments and completing end-of-day procedures Position Details * Full-Time - Days, Evenings What We Offer ✅ Competitive salary ✅ Staff discounts ✅ Annual performance reviews ✅ Training and development opportunities ✅ Supportive and professional work environment
What you’ll do
The role involves managing front desk operations, including greeting patients, scheduling appointments, and handling billing and insurance claims. Additionally, the assistant will perform patient pre-testing and maintain accurate patient records.
Requirements
Candidates should possess excellent phone etiquette, strong organizational skills, and the ability to multitask in a fast-paced environment. While previous optical or healthcare experience is considered an asset, it is not strictly required.
Benefits
• Competitive salary • Staff discounts • Annual performance reviews • Training and development opportunities • Supportive and professional work environment
Listed skills
- Customer servicePreferred
- Attention to detailPreferred
- Data entryPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Phone etiquette
- Customer service
- Attention to detail
- Multitasking
- Patient greeting
- Data entry
- Pre-testing patients
- Appointment scheduling
- Billing
- Insurance claims processing
- Clerical duties
- Filing
- Scanning
- Faxing
- Healthcare Industry Knowledge
- Productivity Improvement
- Organizational Skills
- Positivity
- Clerical Works
- Customer Service
- Training And Development
- Performance Review
- Telephone Skills
- Scheduling
- Balancing (Ledger/Billing)
- Detail Oriented
Job areas
- Healthcare
- Customer Service & Support
- Administrative
- Optometrist Assistant
- Ophthalmic Technician
- Dispensing Opticians
- Ophthalmic Medical Technicians
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week