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IRIS The Visual GroupVerified Job Source

Receptionist - Optometrist assistant

IRIS Campbell River, BC is looking for a Receptionist - Optometric assistant ---------------------------------------- If you are passionate customer service, you are the right person for this position. You will have an exciting and varied job, based on the well-being of your patients, advice and service. Full-time position At IRIS, you'll become part of a supportive, fun and collaborative workplace where our team is passionate about delivering outstanding patient care. You'll work alongside our dedicated Partner Optometrist and an experienced team that is committed to providing exception…

  • On-site
  • BRITISH COLUMBIA
  • Posted Jul 8, 2026
  • 1 position

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Job summary

IRIS Campbell River, BC is looking for a Receptionist - Optometric assistant ---------------------------------------- If you are passionate customer service, you are the right person for this position. You will have an exciting and varied job, based on the well-being of your patients, advice and service. Full-time position At IRIS, you'll become part of a supportive, fun and collaborative workplace where our team is passionate about delivering outstanding patient care. You'll work alongside our dedicated Partner Optometrist and an experienced team that is committed to providing exceptional eye care while creating a welcoming, positive experience for every patient. We believe in supporting one another, celebrating successes, and helping every team member grow. Located on the beautiful east coast of Vancouver Island, Campbell River offers an incredible West Coast lifestyle. Surrounded by breathtaking ocean views, forests, and mountains, you'll enjoy world-class fishing, hiking, kayaking, mountain biking, and wildlife viewing—all just minutes from work. If you're looking for a rewarding career with an amazing team in one of British Columbia's most beautiful communities, we'd love to hear from you! Receptionist/Optometric assistant’s primary responsibilities are: * Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information * Greet patients and a friendly courteous way and schedule or cancel optical examinations and appointments. * Invoicing and/or insurance payments from patients. * Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF. * Answer a high volume of calls and maintain a high pace level of work * Assisting the doctors when needed IRIS offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family. Such as: * Advantageous bonus program in place * Group insurance with access to remote physicians at no cost * Personal days * Access to a pension fund * Free annual eye care * Benefits for your friends and family! Evening Schedule: No Weekend Schedule: Saturday Do you recognize yourself in this description? Are you interested in this position? We would be delighted to meet you!

What you’ll do

Manage front-desk operations including scheduling, invoicing, and patient communication. Provide clinical support by performing pre-tests, prepping exam rooms, and assisting optometrists.

Requirements

Candidates should be passionate about customer service and capable of working in a high-paced environment. Ability to handle a high volume of calls and perform technical eye tests is required.

Benefits

• Bonus Program • Group Insurance • Remote Physician Access • Personal Days • Pension Fund • Free Annual Eye Care • Family And Friends Benefits

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer Service
  • Patient Scheduling
  • Medical Invoicing
  • Insurance Processing
  • Pre-testing
  • OCT Testing
  • VF Testing
  • Contact Lens Care
  • Phone Etiquette
  • Patient Care

Additional details

Minimum experience
0+ years