Receptionist - Optometric assistant

IRIS SAINT-EUSTACHE is looking for a Receptionist / Optometric assistant ---------------------------------------- If you are passionate customer service, you are the right person for this position. You will have an exciting and varied job, based on the well-being of your patients, advice and service. Full-time position What we are looking for: * Experience in customer service * Ability to communicate with people * Comfortable taking and making phone calls * Good learning skills * High proficiency in English: be able to fluently communicate in English, both verbally and in writing * Works well in a team and independently Receptionist/Optometric assistant’s primary responsibilities are: * Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information * Greet patients and a friendly courteous way and schedule or cancel optical examinations and appointments. * Invoicing and/or insurance payments from patients. * Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF. * Answer a high volume of calls and maintain a high pace level of work * Assisting the doctors when needed IRIS offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family. Such as: * Advantageous bonus program in place * Group insurance with access to remote physicians at no cost * Personal days * Access to a pension fund * Free annual eye care * Benefits for your friends and family! Evening schedule : No Weekend schedule : No

Manage front-desk operations including scheduling, invoicing, and handling high-volume communications. Provide clinical support by prepping exam rooms and performing preliminary optometric tests for patients.

Candidates must have customer service experience and be fluent in English both verbally and in writing. Ability to work independently and in a team while managing a fast-paced environment is required.

• Bonus Program • Group Insurance • Remote Physician Access • Personal Days • Pension Fund • Free Annual Eye Care • Family And Friends Benefits

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Phone Etiquette
• English Proficiency
• Teamwork
• Invoicing
• Insurance Processing
• Patient Pre-testing
• OCT Testing
• VF Testing
• Contact Lens Care
• Scheduling
• Contact Lenses
• English Language
• Pension Funds

• Healthcare
• Customer Service & Support
• Administrative
• Optometric Assistant
• Ophthalmic Technician
• Dispensing Opticians
• Ophthalmic Medical Technicians

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week