Receptionist - Optometric assistant

IRIS MONT-SAINT-HILAIRE is looking for a Receptionist / Optometric assistant -------------------------------------------------------------------------------- If you are passionate customer service, you are the right person for this position. You will have an exciting and varied job, based on the well-being of your patients, advice and service. 25-35 hours/week What we are looking for: * Experience in customer service * Ability to communicate with people * Comfortable taking and making phone calls * Good learning skills * High proficiency in English: be able to fluently communicate in English, both verbally and in writing * Works well in a team and independently Receptionist/Optometric assistant’s primary responsibilities are: * Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information * Greet patients and a friendly courteous way and schedule or cancel optical examinations and appointments. * Invoicing and/or insurance payments from patients. * Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF. * Answer a high volume of calls and maintain a high pace level of work * Assisting the doctors when needed * IRIS offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family. Such as: * Advantageous bonus program in place * Group insurance with access to remote physicians at no cost * Personal days * Access to a pension fund * Free annual eye care * Benefits for your friends and family! Evening Schedule: Wednesday & Thursday Weekend Schedule: No

Manage front-desk operations including phone calls, scheduling, and insurance invoicing. Provide clinical support by prepping exam rooms and performing pre-testing for patients.

Candidates must have customer service experience and be fluent in English both verbally and in writing. Ability to work independently and in a team environment is required.

• Bonus Program • Group Insurance • Remote Physician Access • Personal Days • Pension Fund • Free Annual Eye Care • Family And Friends Benefits

• Customer servicePreferred
• TeamworkPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Phone Etiquette
• English Proficiency
• Teamwork
• Invoicing
• Insurance Processing
• Patient Pre-testing
• OCT Testing
• VF Testing
• Contact Lens Care
• Scheduling

• Healthcare
• Customer Service & Support
• Administrative

Minimum experience

0+ years

Posting language

English

Working hours

35 hours per week