Patient Admitting Clerk

Job summary

Collect accurate patient information during registration and provide professional customer service and effective communication within the facility. Maintain secure and organized health records, identify and file reports correctly, manage record deficiencies and chart locations, and support timely retrieval of health information while protecting confidentiality.

Job details

Requisition ID: 414548 Position Number: ADMITCLKASH_99 Posting End Date: Casual City: Ashern Employer: Interlake-Eastern Regional Health Authority Site: Interlake-Eastern Regional Health Authority - Lakeshore General Hospital - Ashern Department / Unit: Health Records Job Stream: Non-Clinical Union: MGEU FTE: 0.00 Anticipated Shift: Days; Evenings; Weekends Salary: As per collective agreement The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation. We respect that First Nations treaties were made on these territories, acknowledge harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nations, Inuit and Métis peoples in the spirit of reconciliation. Position Summary: The Patient Admitting Clerk is responsible for the accurate and concise collection of information during the registration process, in compliance with provincial client registry best practices. Ensuring exceptional customer service, and professionalism are met, the Patient Admitting Clerk is responsible for the provision of effective and efficient communication within the facility. The incumbent will ensure that organized and secure health records are maintained; is accountable for the correct identification and filing of patient reports, along with the maintenance of the health record deficiency system in accordance with the regional standards. The Patient Admitting Clerk provides facility support for retrieving health information, ensuring timely access, and maintaining an up to date chart location system. The incumbent ensures confidentiality in all matters relating to clients, staff and the organization, while working co-operatively in a matrix structure to support the functions of Health Information Services. The position of Patient Admitting Clerk functions in manner consistent with, and supports the mission, vision and values of the Interlake – Eastern Regional health Authority. Qualifications: Medical Office Assistant / Medical Secretary Certification Completion of a certified Medical Terminology Course A combination of education and experience may be considered. Must be proficient with basic computer skills. Minimum two (2) years’ experience working in a health care setting preferred. Demonstrated effective communication skills Ability to effectively work in a team environment. Must be able to work independently Completes and maintains a satisfactory pre-employment security check. Satisfactory employment record. Internal applicants must include a current resume with application upon change of department, site, program and or classification. As a condition of employment, all successful applicants will be required to provide a satisfactory criminal record check (with vulnerable sector screening), adult abuse and child abuse registry checks prior to commencing employment. The Interlake-Eastern Regional Health Authority is committed to increasing the representation of Indigenous people at all levels within our workforce. We encourage successful Indigenous individuals to self-declare by completing a voluntary self-declaration as part of the application process. Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions. The Interlake-Eastern Regional Health Authority values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. Accessibility accommodations are available on request for candidates taking part in all aspects of the selection.

What you’ll do

Collect accurate patient information during registration and provide professional customer service and effective communication within the facility. Maintain secure and organized health records, identify and file reports correctly, manage record deficiencies and chart locations, and support timely retrieval of health information while protecting confidentiality.

Requirements

A Medical Office Assistant or Medical Secretary certification and completion of a certified Medical Terminology course are required; equivalent education and experience may be considered. Basic computer proficiency, effective communication, teamwork, the ability to work independently, and satisfactory security and employment checks are required; at least two years of health-care experience is preferred.

Listed skills

• basic computer skills · Preferred
• Customer service · Preferred
• Communication · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Registration
• Medical Terminology
• Basic Computer Skills
• Customer Service
• Communication
• Teamwork
• Independent Work
• Health Records Management
• Patient Identification
• Records Filing
• Confidentiality
• Information Retrieval
• Chart Location Tracking

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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