Business Clerk
The Business Clerk provides essential administrative and clerical support to patients and clinical staff within an outpatient setting. Responsibilities include processing referrals, managing patient appointments, registering patients, and maintaining clinic supply inventories.
- On-site
- Hamilton, ON
- Posted Aug 18, 2026
- Apply by Aug 25, 2026
- 1 position
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Job summary
As a member of the multidisciplinary health care team, the Business Clerk provides clerical, administrative, and business support to patients, nurses, and clinicians in outpatient clinics. The Business Clerk processes referrals; schedules and changes appointments; registers patients; schedules physician clinics; monitors the inventory of supplies and places orders; and relays and processes information using a range of communication technologies. Functions according to the job description for Business Clerks. 1. Graduate of community college secretarial or office administration program or equivalent office experience 2. Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which may be subject to testing 3. Keyboarding 40 w.p.m. 4. Proficient knowledge, skill and ability in using Microsoft Office software: PowerPoint, Excel, Outlook, and Word 5. Demonstrate knowledge and ability in EPIC Scheduling and Registration; Meditech; Supply Ordering 6. Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills 7. Ability to set priorities and organize work accordingly 8. Ability to liaise with various hospital departments effectively and collaboratively 9. Ability to appreciate the confidential nature of the position 10. Ability to sit for long periods, repetitive reaching, repetitive bending and walking 11. Experience working in an out-patient clinic would be an asset 12. Knowledge, skill, and experience in office procedures and equipment use
What you’ll do
The Business Clerk provides essential administrative and clerical support to patients and clinical staff within an outpatient setting. Responsibilities include processing referrals, managing patient appointments, registering patients, and maintaining clinic supply inventories.
Requirements
Candidates must hold a secretarial or office administration diploma and possess a Medical Terminology certificate. Proficiency in Microsoft Office, EPIC, and Meditech software is required, along with strong communication and organizational skills.
Listed skills
- Problem solvingPreferred
- Microsoft ExcelPreferred
- CommunicationPreferred
- Microsoft OfficePreferred
- Microsoft WordPreferred
- Microsoft OutlookPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Medical Terminology
- Keyboarding
- Microsoft Office
- PowerPoint
- Excel
- Outlook
- Word
- EPIC Scheduling
- Registration
- Meditech
- Supply Ordering
- Communication
- Interpersonal Skills
- Problem-solving
- Office Administration
- Clerical Support
- MEDITECH EHR
- Effective Communication
- Microsoft Excel
- Business Support Systems
- Clerical Works
- Public Relations
- Problem Solving
- Microsoft Outlook
- Office Procedures
- Microsoft PowerPoint
- Scheduling
Job areas
- Administrative
- Healthcare
- Customer Service & Support
- Business Clerk
- Administrative Clerk / Coordinator
- General Office Clerks
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Additional details
- Minimum education
- Professional degree
- Minimum experience
- 0+ years
- Apply by
- Aug 25, 2026
- Posting language
- English
- Working hours
- 40 hours per week