Order Desk Clerk (NOC 65102)

< Back Order Desk Clerk (NOC 65102) Apply Now Sioux Lookout, ON P0V, Canada Job Type Temporary Full-time About The Job Fresh Market Foods is seeking a detail-oriented Order Desk Clerk (65102) to process orders efficiently, assist customers, and provide administrative support. The ideal candidate will have strong organizational skills, excellent customer service abilities, and the ability to multitask in a fast-paced environment. Job Duties Accurately shop for customer orders, create AWBs, weigh boxes, and ensure proper documentation. Process order payments using various methods, including charge accounts, EMT, and credit cards. Provide friendly and professional customer service in person, over the phone, and via email. Address complaints or concerns effectively while maintaining a positive experience. Ensure applicable Nutrition North subsidies are correctly applied to eligible purchases. Maintain accurate records of orders, customer interactions, and assigned administrative tasks. Collaborate with other departments to support workflow and improve processes. Assist in onboarding and training new team members as required. Follow company policies, safety protocols, and maintain customer confidentiality. Stay up to date with product knowledge, promotions, and company updates. Qualifications High school diploma or equivalent; a combination of education and experience. Previous experience in customer service, retail, or administrative support is considered an asset. Strong organizational skills with attention to detail and accuracy. Ability to work efficiently in a fast-paced, team-oriented environment. Excellent communication and interpersonal skills. Basic computer proficiency, including email, data entry, and point-of-sale (POS) systems. Ability to handle cash transactions and payment processing accurately. Must be reliable and flexible to work a variety of shifts, including early mornings, evenings, weekends, and holidays as required. Language of Work: Proficiency in English required; French is considered an asset. Terms of Employment: Temporary Full-time (40 hours/week), with the possibility of extension. Positions: 1 Benefits After completing the 3-month probationary period, employees are enrolled in our Group Benefits which include Medical & Dental Benefits, Long Term Disability, Employee Assistance Program, Maple Program and access to our staff only gym. Additionally, employees receive a 10% discount at Fresh Market Foods and a 20% Discount at Your Dollar Store with More. After 1 year of employment, employees are eligible to enroll in our Group RRSP and DPSP programs. Location of Work: 48 Front Street, Sioux Lookout, ON P8T 1B1 Closing Date: open until filled Hourly Rate: $19.00 – $21.00 per hour (depending on experience) Start Date: As soon as possible Transportation: Fresh Market Foods will cover a one-time round-trip travel cost for the successful candidate to our location and back to their permanent residence at the end of the work period. (This does not include the cost for a full trailer move (household goods, trailers, or large personal belongings etc.). Housing: Below-market value employee housing may be available, subject to availability. Submit your resume to: Liz Ward, Human Resources Manager In Store: 79 Queen Street; Sioux Lookout, ON Email: [email protected] Fresh Market Foods is an equal opportunity employer. We encourage all interested applicants to apply. Reasonable accommodation will be provided during the hiring process. Apply Now

The Order Desk Clerk is responsible for accurately processing customer orders, managing payments, and providing professional customer service. They also handle administrative tasks, apply subsidies, and collaborate with other departments to improve workflow.

Candidates must have a high school diploma and basic computer proficiency, with previous experience in retail or administration being an asset. Reliability and flexibility to work various shifts, including weekends and holidays, are required.

• Medical Benefits • Dental Benefits • Long Term Disability • Employee Assistance Program • Maple Program • Staff Gym Access • Employee Discount at Fresh Market Foods • Employee Discount at Your Dollar Store with More • Group RRSP • DPSP Programs

• Customer servicePreferred
• OrganizationPreferred
• Cash handlingPreferred
• CommunicationPreferred
• Data entryPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Order Processing
• Customer Service
• Administrative Support
• Payment Processing
• Data Entry
• POS Systems
• Organization
• Multitasking
• Communication
• Cash Handling
• Inventory Management
• Documentation

• Retail
• Administrative
• Customer Service & Support
• Logistics
• Food & Beverage

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 5, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level