Unit Clerk - Surrey Memorial Hospital

Original job posting

The Unit Clerk acts as a communication link for the rehabilitation unit, transcribing physician orders and coordinating patient appointments and tests. They are also responsible for assembling and maintaining patient charts and performing general clerical duties to support unit operations.

Job details

Salary The salary range for this position is CAD $30.03 - $30.03 / hour Job Summary We are currently hiring for a Casual Unit Clerk to join our Rehabilitation team at Surrey Memorial Hospital located in Surrey, B.C. Connect with us! Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to: Start earning up to four weeks of vacation in your first year Comprehensive 100% employer paid benefits Immediate enrollment in a defined municipal pension plan Maternity top-up (eligibility requirements to qualify) 50% subsidy on TransLink passes *Eligibility based on employment status We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | X #LI-DNI Detailed Overview Under general supervision, performs a variety of clerical duties related to the operation of a patient care area such as acting as a communication link for the area, transcribing and processing physicians' orders, coordinating with other departments and facilities, coordinating patient appointments, arranging patient tests and receiving results, receiving and directing visitors, and assembling and maintaining patient charts. Responsibilities Prioritizes, processes, coordinates and transcribes physicians' orders by copying information, completing required forms and/or entering information into the computer and distributing information; performs follow up as necessary. Schedules, books and coordinates patient appointments by receiving appointment requests, arranging appropriate appointment dates and times, making follow up appointments, adjusting appointment as required in accordance with patient and facility requirements; arranges patient tests; maintains appointment diaries by arranging and confirming patient appointments. Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient transfers; receives patient's tests, and receives visitors, provides information and directs to appropriate area. Assembles and maintains patient charts according to established procedures; transcribes patient data into applicable health record system; attaches patient documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient records to Health Records. Answers telephones, transfers calls, takes messages, answers routine inquiries or referring as appropriate; opens and distributes mail as required. Performs related clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items, maintaining and ordering stationary and supplies through stores, and arranging for and tracking equipment repairs as required. Maintains timekeeping records for regular and casual staff and submits/enters to payroll system as required. Receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to the Manager, Clinical Services or designate for approval. Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information received to nursing unit and appropriate person; calls in relief nursing staff according to pre-determined guidelines and refers problems to the Manager, Clinical Services or designate. Maintains records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked. Performs other related duties as required. Qualifications Education and Experience Grade 12, medical terminology and graduation of a recognized Nursing Unit Clerk program, plus one year of recent, related experience or an equivalent combination of education, training and experience. Skills and Abilities Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to keyboard at 40 wpm. Ability to organize work. Ability to operate related equipment. Ability to utilize a variety of computer software applications. About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor Protect yourself from recruitment and employment scams. We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process. Learn more >

What you’ll do

The Unit Clerk acts as a communication link for the rehabilitation unit, transcribing physician orders and coordinating patient appointments and tests. They are also responsible for assembling and maintaining patient charts and performing general clerical duties to support unit operations.

Requirements

Candidates must have a Grade 12 education, medical terminology knowledge, and graduation from a recognized Nursing Unit Clerk program. At least one year of recent, related experience is required, along with the ability to keyboard at 40 wpm.

Benefits

• Vacation • Comprehensive benefits • Defined municipal pension plan • Maternity top-up • TransLink pass subsidy

Listed skills

• Appointment Scheduling · Preferred
• Organization · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical terminology
• Clerical duties
• Physician order transcription
• Patient chart management
• Appointment scheduling
• Data entry
• Communication
• Timekeeping
• Keyboarding
• Record maintenance
• Computer software applications
• Organization
• Equipment Repair
• Payroll Systems
• Medical Records
• Clerical Works
• Data Entry
• Medical Terminology
• Rehabilitation
• Nursing
• Statistics
• Writing
• Setting Appointments
• Patient Discharges
• Filing
• Transcribing

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Unit Clerk
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive