Parts clerk

PARTS CLERK Permanent Position – Evening Shift Joliette Branch You know the difference between a disc, a drum, and a battery… and we’re definitely not talking about music here! You know heavy-duty truck parts, enjoy searching for and finding the right part at the right time, and take pride in providing efficient service? At Excellence Peterbilt, you’ll join a knowledgeable team that works together and where your experience can truly make a difference. If truck parts, customer service, and teamwork are part of your world, we want to meet you. Your Schedule Evening shift: Monday to Friday, 3:00 p.m. to 11:30 p.m. + hourly shift premium $$$ Your Role As a Parts Clerk, you’ll play an essential role in supporting our customers, mechanics, and the various departments within the branch. Your goal: find the right part, respond efficiently to requests, and help keep operations running smoothly. More specifically, you’ll be responsible for: Assisting internal and external customers in finding and selecting the right parts Responding to requests at the parts counter, by phone, and by email Searching for parts using catalogues and various computer systems Preparing and processing parts orders Assisting with inventory management and follow-up Working closely with mechanics, the Service Department, and other members of the team Providing professional, efficient, and courteous service in every interaction What We’re Looking For Experience with heavy-duty vehicle parts (a strong asset) Experience or knowledge in body shop parts (an asset) Excellent customer service skills Comfortable using computer systems and digital tools Strong organizational skills and attention to detail Independence and resourcefulness Ability to work efficiently and manage multiple requests Strong teamwork skills Don’t check every box? That’s okay. We also value hands-on experience, transferable skills, and a genuine desire to learn and grow. What We Offer Permanent position and job stability Competitive compensation Group benefits, including an RRSP 24/7 telemedicine and Employee Assistance Program (EAP) Work clothes provided and professionally cleaned every week Reimbursement for safety boots and safety glasses Ongoing training and opportunities for advancement Personal days Employee recognition program and referral bonus A supportive, respectful team that takes pride in working together Our Mission To provide a unique experience and create tailored solutions for our customers. Our Values – The 6 Rs Respect | Relationships | Responsibility | Recognition | Rigor | Results Do you enjoy finding solutions, helping people, and putting your expertise to work? Take the first step. We can’t wait to meet you. #EP1

The Parts Clerk is responsible for assisting internal and external customers in identifying and selecting the correct heavy-duty truck parts. They will also manage inventory, process orders, and collaborate with mechanics and the service department to ensure efficient operations.

Candidates should have experience with heavy-duty vehicle parts and strong customer service skills. Proficiency in using computer systems and digital tools, along with excellent organizational abilities, is required for this role.

• Group benefits • RRSP • Telemedicine • Employee Assistance Program • Work clothes provided • Safety boots reimbursement • Safety glasses reimbursement • Ongoing training • Personal days • Employee recognition program • Referral bonus

• Customer servicePreferred
• TeamworkPreferred
• Attention to detailPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Heavy-duty vehicle parts knowledge
• Customer service
• Inventory management
• Computer systems
• Digital tools
• Organizational skills
• Attention to detail
• Independence
• Resourcefulness
• Teamwork
• Parts catalog navigation
• Order processing
• Productivity Improvement
• Organizational Skills
• Willingness To Learn
• Customer Service
• Employee Assistance Programs
• Inventory Management
• Mechanics
• Operations
• Telehealth
• Transferable Skills Analysis
• Cataloguing
• Detail Oriented
• Vehicle Parts

• Logistics
• Customer Service & Support
• Trades
• Transportation
• Manufacturing
• Parts Clerk
• Shop Sales Assistants
• Parts Salespersons

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week