Senior Medical Secretary

This role will be perfect for you if:

• Providing high quality, highly professional service is important to you. You understand the importance of your role in the overall patient experience.
• You prefer a fast-paced work environment where things get moving.
• You are looking for a position where you can suggest improvements to increase efficiency and improve service quality.

RESPONSABILITIES

• Manage assigned tasks at the reception;
• Answer phone calls and take messages on voicemail;
• Manage appointments using the computerized system: making appointments, confirmations and cancellations;
• Prepares the clinic before the arrival of the first patients;
• Welcome patients and visitors;
• Perform the opening and filing of patient files;
• Bring patients in the clinical rooms for their visit and clean the rooms between each patient;
• Ensures the identification of patient’s biological samples and follows-up on required tests;
• Manage the documents to be given to the patient at the end of the consultation and manage the payments;
• Manage mail and packages;

IDEAL PROFILE 

Education  

• Medical Secretary diploma or other relevant training;

Experience 

• Minimum 5 years of experience as a medical secretary;

Knowledge and skills

• Good communication skills in French and English (functional);
• Excellent knowledge of the Microsoft Office suite (Excel, Word, PowerPoint);
• Demonstrates great professionalism and is oriented towards customer service;
• Ability to multitask and work in a team;
• Recognized for his sense of organization and his autonomy;
• Dynamic, proactive and solution-oriented;