Receptionist

RECEPTIONIST

Location: Parkwood Hills (1343 Meadowlands Drive, Ottawa Ontario)

Build your future at Minto!

Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We recognize this continues with great employees, like you, and would love for you to join us on our mission. At Minto we welcome change, celebrate new ideas and provide you with the resources, professional training and diverse opportunities to grow your career.

Your offer will include:

• Competitive salary
• Annual bonus + benefits effective 1^st day + RRSP matching plan + 3 weeks' vacation
• Tuition reimbursement plans and professional development courses
• Employee recognition platform - Be rewarded by your colleagues for your contributions!
• Flexible summer hours
• Many exciting career opportunities

Your Role on our Team: As the first point of contact on the property or via the telephone the Receptionist is responsible for greeting customers, suppliers and other visitors and responding in a polite, friendly and professional manner to all inquiries; providing information, addressing issues and concerns, or directing to the appropriate member of the property operations team those requests that he / she cannot resolve.

Your day will look like:

• Ability to provide excellent customer service to all guest and residents
• Responds to all resident related issues promptly and courteously in a professional manner, informing management and follow-up when needed
• Maintains logbooks of activities, maintenance requests, problems, and key distribution, and escalates matters to the correct team member as required
• Utilize a computerized maintenance management system and ensure all service notifications, orders and purchase requisitions are input into SAP in an accurate and timely manner
• Coordinate access for Minto staff and contractors for occupied and vacant spaces as well as common areas; ensuring proper notice is given as required
• Assist other members of staff with generating correspondence and notices, ordering supplies, general filing, and record management, and contacting residents directly by phone as required
• Other duties within the scope, spirit, and purpose of the job, as requested by management.

We would like you to have:

• 1 to 2 years of work experience in customer service is required.
• Bilingualism is an asset
• Knowledge of Yardi considered an asset
• Demonstrates great listening skills and asks questions to clarify
• Effective Communication skills- listening, written and verbal
• Collaborative and Team Player
• Microsoft Office (Word, Excel, and PowerPoint), Outlook

Our future is better together. Apply now and join us!

Minto is an equal opportunity employer committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs.