Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
How you'll make an impact
We are looking for an enthusiastic team player with a strong balance of customer service expertise, communication and technical skills to join our Administration Team. The Administrative Associate performs a variety of office support and administrative duties, such as being a member of our Centre of Excellence team, relaying and resolving routine telephone and/or walk‐in inquiries, processing of invoices, composing a variety of standard documents and correspondence, scheduling of meetings, performing data entry, office supply ordering and establishing/maintaining our record retention.
Key Job Responsibilities
- Colloborate with fellow Centre of Excellence team members by answering incoming calls and direct the caller to appropriate associate; transfer caller to voice mailbox when associate is unavailable; takes and retrieves messages
- Greets and directs visitors to the company; manages reception area to maintain a professional image
- Receive, scan and forward incoming mail. Process outgoing mail – Canada Post / ICS /Courier
- Ordering, receiving, stocking and distribution of office supplies
- Perform administrative tasks and operational support activities for Senior Leaders
- Act as a liaison with other departments on basic administrative and operational matters
- Prepare onboarding kits for new hires, including desk preparation, parking passes, key/passcard set up for new hires/employees
- Assist with internal office moves
- Assist with on site event planning/internal events - retirement parties etc
- Assist with facilities/maintenance request calls for office
- Other localized requirements
- DMS administrator support-setting up and maintain client files
About you
- Excellent communication and interpersonal skills (telephone, written and face to face)
- Good level of empathy and diplomacy
- An enthusiastic, professional and flexible attitude to work with a common sense approach
- Keen to develop over a period of time with a willingness and ability to learn · A reliable, dependable, professional with
- Advanced computer proficiency with MS Office
- Detail oriented, highly organized and customer service oriented
- Attention to detail with a high level of accuracy
- Ability to multi‐task between a variety of tasks, projects, and deadlines
- Secondary school diploma required; post-secondary education an asset
- Minimum of two year’s administrative or business office experience; reception/call centre experience preferred
- Advanced computer proficiency with Microsoft Office products including Adobe Suite/InDesign.
What we can Offer You
Gallagher offers competitive salaries. We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, paid sick days, personal days, employee education recognition program, employee referral bonus program and more. #LI-SS1