Job Title: Planning Coordinator

Company, Department: Nova Scotia Power, Meter, Planning and Inspection Services

Location: Sackville, NS

Type of Employment: Temporary, Full-Time

Salary: $28.19 per hour as per the IBEW Collective Agreement

Closing Date: May 4, 2024

Reference Number: 2023-2348

We are looking for a temporary Planning Coordinator to join our Meter, Inspection and Planning Services team in Sackville. Reporting to the Supervisor, you will establish connections with Operations to ensure all projects are all clear to perform safely and efficiently by obtaining permission from different agencies across Nova Scotia. You will be responsible for confirming that all permits, locates, joint use forms, easements, and other requirements for the work to be completed are valid and available to the crews before they are scheduled. You will be responsible to track and monitor tasks and inquiries associated with customer service requests and communicate regularly with customers on the phone and/or electronically. You will also provide support to internal customers as required and complete other administrative tasks to support the business objectives of the team, Energy Delivery team, Customer Care team, and provide support to Regional Planners with quoting and inquiries.

Note: This is a temporary position with an expected end Date of December 2024

As Planning Coordinator you will:

• Submit and monitor HRM/DOT permit requests, locates for water, sewer, gas, Aliant, Rogers, 360 Network, Environmental permits, engineering approval, issuing of joint use Aliant and CATV forms, creation of work orders when required, and release/booking for final staking when to-dos are completed.
• Check and update customer easements through Property Online, follow the planned outage process, and ensure account, project and task numbers are accurate for the work being performed.
• Manage underground locate requirements, such as updating work orders with diagrams, returning completed forms to customers, and submitting internal & external cable locates when required.
• Request quotes from external contractors for services such as tree trimming & Grade 1 Assessments when required, quoting these services, and releasing the work at various stages in the work order cycle.
• Be responsible for Make Ready and the Aliant work processes and month end invoicing to Aliant and CATV Companies.
• Also, process and calculate attachment fees related to contributed lines, credit in lieu of overhead, and developer rebates.
• You will need to manage the quoting process of work orders.
• You will be responsible for your personal safety and that of your co-workers by observing and ensuring compliance with all Occupational Health and Safety Rules and Regulations.
• You must be flexible and be available for overtime during peak seasons and after hour emergency service restoration.

To thrive in this role, you recognize yourself in most of the following competencies and skills listed below.

You recognize yourself in most of the following competencies, and where possible possess the skills and experience listed below:

• Grade XII education and/or a certificate, degree in business from a post-secondary institution and have a minimum five years’ experience working in a customer service and operational environment with experience coordinating internal and external resources to meet productivity standards.
• Strong mathematical and analytical skills with great attention to detail as well as proven organizational skills are required.
• You have a proven track record of providing exceptional service to customers.
• The ideal candidate is able to demonstrate expertise in using NS Power's work management system (Maximo), Orcom CIS, Infoview, SharePoint, ViryaNet, Smartsheet, Oracle, Adobe suite, Property Online, Info-Excavation or equivalent work management experience.
• A high level of proficiency with MS Office, particularly MS Excel would be required.
• You have experience communicating complex information to customers in writing, phone and in person while maintaining a positive customer experience.
• The successful candidate must have knowledge of the Aliant Work Request and Joint Use process, Make Ready process, job pricing/estimation and financial calculations for contributed line rebates or equivalent experience would be considered.
• Experience with as well as familiarity with NS Power's processes for distribution line work management, make ready third-party attachment, and contributed line rebates would be considered an asset.

We understand that experience comes in many forms, and we’re dedicated to adding new perspectives to the team. So, if your experience is close to what we’ve listed above, please consider applying.

At the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers. If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by May 4, 2024 and let us know why this role is right for you.

• Health & Wellbeing: A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
• Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
• Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching, volunteer programs, various committees and employee resource groups, and scholarships for children of employees.
• Competitive Compensation: A comprehensive benefits plan and a Defined Contribution Pension Plan.

As one of Atlantic Canada’s largest publicly traded companies, we are ranked one of Canada’s Top 100 Employers, Top Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.

Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.

The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.