Service Coordinator

May 4 2021
Categories Administrative assistant, Administrative, Clerical, Production, Operations, Quality, Safety
Calgary, AB

We are hiring a Service Coordinator/Scheduler to join our Calgary team! As a Service Coordinator/Scheduler you can enjoy a rewarding and fast-paced career! We are looking for a positive, confident and professional person to add to our dynamic team.

Nature & Scope

  • Prime objective is to assist manager/supervisor in all administrative tasks associated with the day-to-day operation of the branch
  • Scheduling technicians for pre-scheduled inspections, deficiency repairs and/or service work
  • Scheduling technicians for emergency service calls/repairs as requests arise
  • Coordinating with preferred subcontractors
  • Assist in preparation of quotes and proposals
  • Strive to maintain the highest level of customer satisfaction
  • Process all documents with accuracy and efficiency
  • Field request from customers for service calls
  • Contact customers to pre-arrange services
  • Other administartive tasks as required


  • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
  • Experience in dispatching and scheduling/coordinating service personnel required
  • Ability to adjust to constantly changing priorities
  • Strong organizational skills
  • Good Customer Service skills
  • 2 year diploma in Office Administration/Business program or equivalent work experience preferred
  • Industry experience preferred

Troy Life & Fire Safety Ltd.offers an excellent compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Apply now! network