Office Clerk (Billing or Data processing)-- AMADC5834299

Office Clerk (Billing or Data Processing) Administrative and billing operations requiring additional support to maintain accuracy and service levels. SUMMARY OF DAY-TO-DAY RESPONSIBILITIES: Handle sensitive issues in order to ensure customer satisfaction; Provide detailed oral and written communication to business areas regarding inquiry resolutions; Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives; Meet personal/team qualitative and efficiency targets. Apply premium payments and deposits to policies Facilitate changes in payment mode, banking details, and pre-authorized checking Process wire, refund, suspense clearing, premium offset and chargeback In charge of responding to general billing and policy change inquiries Conduct research and histories MUST-HAVE Hard Skills: Strong data entry and attention to detail Basic knowledge of billing or administrative processes Proficiency in MS Office (Excel, Word, Outlook) SOFT SKILLS: Strong organizational and time management skills Clear written and verbal communication Ability to work independently and in a team NICE-TO-HAVE: Experience in insurance or financial services Knowledge of policy or billing systems Ability to handle high-volume administrative tasks Bilingual in French and English (French is nice to have not a must have)

The Office Clerk will handle sensitive customer issues to ensure satisfaction and provide detailed communication regarding inquiries. Responsibilities include processing payments, facilitating changes, and responding to billing inquiries.

Candidates must have strong data entry skills and a basic knowledge of billing processes, along with proficiency in MS Office. Strong organizational skills and the ability to communicate clearly are also essential.

Identified from the job description. Confirm important requirements above.

• Data Entry
• Attention to Detail
• Billing Processes
• Administrative Processes
• MS Office
• Organizational Skills
• Time Management
• Communication
• Teamwork
• Research Skills

Minimum experience

0+ years

Apply by

Aug 28, 2026