Administrative Support Staff - Bilingual (french/English

Job Title: Administrative Support Staff - Bilingual (French/English) Location: North Bay Position Type: Full-Time, Permanent Department: HUB Team Internal Application Deadline: August 19, 2026 External Application Deadline: August 26, 2026 About the Role We are seeking an Administrative Support Staff member to join our HUB team. This full-time (35hr per week), permanent position plays a key role in providing reception and administrative support for various programs at the Centre. While all applications will be reviewed, priority will be given to candidates who demonstrate bilingual proficiency in French and English, as this is essential to the role. Unilingual candidates may be considered if no suitable bilingual applicants are identified. Please note: This position requires in person reception service, and currently requires evening work. Key Responsibilities Provide reception and administrative support for program staff and clients. Manage data collection and information systems for program evaluation and outcome measures. Support organizational work for committees and planning duties related to Passport and Urgent Response. Maintain accurate records and documentation in accordance with Ministry directives. Maintain a professional appearance appropriate for a front-line reception role. Demonstrate a professional demeanor in all interactions with clients, visitors, and staff. Uphold the Centre’s values and standards of professionalism in daily conduct and communication. Qualifications Diploma in Business Administration or equivalent (e.g., combination of diplomas, certificates, experience, and/or coursework) Bilingual proficiency in French and English, with strong verbal and written communication skills in both languages to ensure effective and professional interaction with clients, staff, and external partners. Strong aptitude with technology and computer programs. Compassionate communication skills with individuals from diverse backgrounds, including those experiencing addiction, mental health concerns, developmental disabilities, and marginalized communities. Ability to work independently, prioritize tasks, and manage time effectively. What We Offer A supportive and inclusive work environment that values diversity and collaboration Opportunities for professional development and ongoing training Competitive salary as per the Support Staff Pay Scale in the Collective Agreement A comprehensive benefits package, including extended health and dental coverage. Generous vacation and sick leave entitlements in accordance with the Collective Agreement Participation in meaningful work that positively impacts our community Access to Employee and Family Assistance Program A team-oriented culture within the HUB and broader Centre programs Salary Compensation is based on the Support Staff Pay Scale outlined in the Collective Agreement with a salary range of $44,971 – $51,705 annually.

Provide reception and administrative support for program staff and clients while managing data collection and information systems. Maintain accurate records and documentation in accordance with Ministry directives.

The role requires a professional demeanor and appearance suitable for a front-line reception position. Candidates must be bilingual in French and English to effectively interact with clients, visitors, and staff.

• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Reception
• Administrative Support
• Data Collection
• Information Systems
• Record Keeping
• Documentation
• Professionalism
• Communication
• Bilingualism
• Planning
• Program Evaluation

• Administrative
• Social Services
• Customer Service & Support
• Administrative Support Staff
• Interpreter / Translator
• Translators, Interpreters and Other Linguists
• Interpreters and Translators

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week