Casual Receptionist - Willowbend Retirement

Willowbend Retirement Community - Receptionist Casual- $18.92/hr Existing Vacancy Riverstone Retirement Communities is a locally owned and operated company. We believe that everyone deserves to live a meaningful, engaged, and joyful life. We strive to ensure our residents live comfortably and with dignity in a safe and happy environment. Riverstone offers a highly respected, full continuum of care to its residents with a variety of lifestyle options to best suit their needs-from Independent, Assisted living, and Memory Care. Allowing each resident the freedom to live their best life. Our valued employees work in an environment that fosters job satisfaction, respect, responsibility, loyalty, and personal growth. We are looking for positive, caring team members who want to make a difference in the lives of seniors. More than just Senior Living. It's a new life. QUALIFICATIONS: Education: Grade 12 minimum Background: Minimum of three years’ related experience, preferably in the health care industry Secretarial skills and experience with office procedures required; Knowledge of business equipment and computer applications, such as MS Office, data entry, etc. Bilingualism in French and English an asset Personal Requirements: Work as part of a team Capable of adapting to different situations and change Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc. FUNCTIONS: Provide full secretarial support for the General Manager and other department managers; Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required; Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.; Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.; Observe coming and goings of residents from facility; Handle payments from residents or family members; Sort incoming mail for distribution to residents and all departments; Present a positive image of the residence to the public Riverstone Retirement is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. Any information you send us will be handled professionally, respectfully and in complete confidence. While we thank all candidates for their interest, only those selected for further consideration will be contacted.

Provide secretarial support to management and serve as the primary point of contact for visitors and callers. Maintain essential resident records and handle daily administrative tasks such as scheduling appointments and processing payments.

Requires a minimum of a Grade 12 education and at least three years of related experience, preferably in the healthcare industry. Candidates must possess strong secretarial skills, proficiency in MS Office, and the ability to work effectively within a team.

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• CommunicationPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Reception
• Secretarial support
• Data entry
• Office procedures
• MS Office
• Customer service
• Communication
• Record keeping
• Scheduling
• Telephone etiquette
• Problem solving
• Time management
• Patience
• Healthcare Industry Knowledge
• Bilingual (French/English)
• Assisted Living
• Data Entry
• Health Care Industry
• Office Procedures
• Politeness
• Senior Living
• Reservations
• Secretarial Experience

• Administrative
• Healthcare
• Customer Service & Support
• Dental Receptionist
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 23, 2026

Posting language

English

Working hours

40 hours per week