Administrative Assistant - Waterloo

Job summary

The Administrative Assistant will serve as the primary point of contact for the office, managing correspondence, scheduling, and data entry. They will also provide general administrative support to the leadership team and assist with program requirements.

Job details

Administrative Assistant, Waterloo - 12 Months Contract CBI Home Health is hiring a Full-Time Administrative Assistant for a 12‑month contract based out of our Waterloo Home Health office. This role represents the organization as the primary point of contact and supports our accredited, innovative community health care services across Waterloo and the surrounding area. The schedule is Monday to Friday, 8:30 a.m.–4:30 p.m. Salary Range: The salary range for this position is $35,000 - $37,000 per year. Vacancy Disclosure: This job posting is for an existing vacancy. 12-months contract Why CBI Home Health? CBI Home Health is more than a workplace – it’s a community. We foster a supportive, inclusive environment where your ideas are valued, your growth is encouraged, and your well-being matters. Here, you’ll work alongside passionate professionals who are committed to making a difference for clients and for each other. Our Total Rewards offerings include: * Comprehensive benefits and rewards package, including group health, dental and vision benefits * Employee and Family Assistance Program * Paid orientation, training and development with opportunities to grow your career * Collaborative, purpose-driven culture What you will do: * As an Administrative Assistant within CBI Home Health, you will help be the face and voice of this accredited, innovative community health care organization providing high-quality services throughout the Hamilton and surrounding area. * Utilize scheduling and human resource management systems * Write and distribute email, correspondence memos, letters, faxes and forms * Pull information used for appointments, file charts, reports and other correspondence Enter and track staff data and staffing information changes * Act as the point of contact for internal and external clients/ vendors/ third party * Ordering and tracking various office supplies, including personal protective equipment (PPE) * Serve as backup receptionist for lunchtime and time off * Perform general office duties and provide administrative support to leadership team * Assist team with program requirements and other duties as assigned What you will need to be successful: * A post-secondary education in medical office / business administration * 1 to 3 years' experience in a customer service role * Previous experience in medical office/business administration * Attention to detail and ability to work in a fast-paced environment A professional customer service attitude * A creative approach with a can-do attitude * Effective problem-solving skills * Previous experience in medical office/business administration * Well-developed skills using Microsoft Office (Word, Excel, Outlook) and a publishing program (e.g., Microsoft Publisher) Medical Terminology is an asset Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people. CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

What you’ll do

The Administrative Assistant will serve as the primary point of contact for the office, managing correspondence, scheduling, and data entry. They will also provide general administrative support to the leadership team and assist with program requirements.

Requirements

Candidates must have post-secondary education in medical office or business administration and 1 to 3 years of customer service experience. Proficiency in Microsoft Office and strong attention to detail are essential for this fast-paced environment.

Benefits

• Group health benefits • Dental benefits • Vision benefits • Employee and Family Assistance Program • Paid orientation • Training and development

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• record keeping · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• scheduling · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Customer service
• Data entry
• Scheduling
• Human resource management systems
• Microsoft Office
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Publisher
• Medical terminology
• Problem-solving
• Attention to detail
• Communication
• Record keeping
• Problem Solving
• Training And Development
• Leadership
• Innovation
• Detail Oriented
• Business Administration
• Artificial Intelligence
• Customer Service
• Office Supply Management
• Automation
• Administrative Support
• Home Health Care
• Personal Protective Equipment
• Community Health
• Memos
• Workplace Inclusivity
• Recruitment Software
• Office Procedures
• Medical Terminology

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Human Resources
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive