Medical Office Administrator

FULL-TIME MEDICAL OFFICE ADMINISTRATOR (LEAVE COVERAGE) - NATIONAL SPINE & WELLNESS, CALGARY Industry/Company Description: Momentum Health empowers patients through the delivery of collaborative healthcare. Join us as we guide Albertans through evidence-informed multidisciplinary care (including Physiotherapy, Chiropractic, Massage Therapy, Kinesiology, Athletic Therapy, Physiatry and Sport Medicine). Our multidisciplinary clinic, located in SW Calgary in the Sunalta area, has multiple private rooms, a gym area, and an open rehab space. The clinic offers collaborative care within a team of Chiropractors, Physiotherapists, and Massage Therapists. Our ideal candidate embodies our clinic values of being compassionate, hardworking, knowledgeable, and transparent and align with our principles of collaborative care and continued growth and improvement. We are looking for individuals who have an intrinsic interest in optimal health and wellness and possess excellent communication and customer service skills, efficient time-management skills, strong attention to detail, proficiency in Microsoft Office and the ability to multi-task and work independently while performing expected tasks without supervision. Exceptional patient service, collaborative care and continued growth and improvement are highly valued at Momentum Health & Evidence Sport and Spine. We are presently seeking a Full-Time enthusiastic Medical Office Administrator to join our dynamic team and cover a 12-month leave. Location: National Spine & Wellness, 1815 10 Ave SW, Calgary, AB T3C 0K2 For more information visit: https://www.momentumhealth.ca/ [https://www.momentumhealth.ca/] Employment Type: Full-Time (leave coverage) Required Hours: Monday 12:30 pm - 8:15pm and Tuesday to Friday 7:30am - 3:30pm Start Date: As soon as possible Compensation: $17 to $19 per hour What We Provide * Mentorship opportunities * Medical benefits after 90 days of employment * Two annual organizational events and many individual clinic events What We Are Looking For * Positive energy and passionate about working with others * Ability to work in a team-based environment, and contribute to a positive work environment * Demonstrated exceptional communication with patients and team members * Problem solving, time management and organization skills * Ability to remain calm in challenging situations, with multiple and changing priorities or when last minute unexpected issues arise * Committed to an excellent patient experience * A hardworking multi-tasker and exceptional attention to detail * Strong work ethic, self-motivated and the ability to work independently with minimal supervision Our Office Administrators provide outstanding administrative support to patients and co- workers and keep the focus on patient-centered care. Required Criteria * Please do not apply if you do not have medical/rehab office experience or you are not serious about a career change * Must be able to commit to a one year term Primary Responsibilities Include * Ensure efficient, professional, and organized operation of the clinic * Greet patients, staff, and visitors to the clinic in a professional and courteous manner * Coordinate the flow of clients and client information through the multi-disciplinary teams * Initiate, organize and maintain patient files and assist patients through their schedule of appointments * Perform administrative duties that include, but are not limited to; scan, fax, process incoming and outgoing faxes, upload documents to EMRs * Effectively manage incoming and outgoing referral processes * Handle all front desk duties with enthusiasm and professionalism at all times * Third Party, MVA, WCB, AHS and Private billing and collection * Maintain, protect and comply with privacy and confidentiality for all patients, staff and physicians in accordance with the Health Information Act * Ensure awareness and adherence to all Momentum Health Policies and Procedures The Successful Candidate will have the Following Requirements * Excellent communication skills, both verbal and written * Intermediate to advanced computer skills * High School Diploma * Current enrollment or graduation from a college diploma program in a related field is an asset * Experience in a medical office environment an asset * Experience working with medical billing systems: MedAccess, Wolf, Practice Perfect etc an asset * Alberta Health Care billing knowledge/experience an asset Join us at CBI Health – where working together makes great things happen. To learn more about CBI, please visit www.cbihealth.ca CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients. We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

The administrator will manage front desk operations, including greeting patients and coordinating the flow of clients through the multidisciplinary clinic. They are also responsible for maintaining patient files, processing billing, and ensuring compliance with privacy regulations.

Candidates must have previous medical or rehabilitation office experience and a high school diploma. Proficiency in Microsoft Office and strong communication skills are required to support the clinic's patient-centered care.

• Mentorship opportunities • Medical benefits

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• Attention to detailPreferred
• CommunicationPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Medical office administration
• Customer service
• Communication
• Time management
• Attention to detail
• Microsoft Office
• Multi-tasking
• Medical billing
• Patient scheduling
• EMR software
• Problem solving
• Health Information Act compliance
• Administrative Support
• Patient Assistance
• Workplace Inclusivity
• Professionalism
• Organizational Skills
• Strong Work Ethic
• Administrative Functions
• Compassion
• Self-Motivation
• Patient-Centered Care
• Physical Therapy
• Billing
• Medical Billing
• Chiropractics
• Customer Service
• Computer Literacy
• Confidentiality
• Integrated Care
• Problem Solving
• Kinesiology
• Medical Office Procedures
• Mentorship
• Multitasking
• Rehabilitation
• Physical Medicine And Rehabilitation
• Sports Medicine
• Time Management
• Collections
• Diversification (Investing)
• Enthusiasm
• Detail Oriented

• Healthcare
• Administrative
• Customer Service & Support
• Medical Office Administrator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week