Postal Clerk - Retail Counter Clerk

Job summary

The Retail Counter Clerk is responsible for providing excellent customer service, processing financial transactions, and operating a computerized point of sale system. Additionally, the role involves receiving, sorting, and sequencing mail items while maintaining floor displays and inventory control.

Job details

Job Requisition Id: 201717 Business Function: Retail Primary City: Saint-Jovite Other Location(s): Province: Quebec Employment Type: On Call Relief Employment Status: Temporary Language Requirement: French Essential Number of Vacancies 1 Salary: 23.81$/hJob Closing Date (MM/DD/YYYY): 07/31/2026 All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify. Job Description We are currently seeking an enthusiastic Retail Counter Clerk who will work in a retail outlet and provide excellent service to all our customers. Job Responsibilities Perform a variety of sales/customer service activities to ensure complete customer satisfaction Operate a computerized point of sale system Maintain a high level of postal products, services and delivery knowledge Process financial transactions (cash, cheques, debit & credit card payments) Job Responsibilities (continued) Receive, sort and sequence mail items Be able to exercise physical effort in the handling of mail items weighing up to 22.7 kilograms (50 pounds) Maintain floor displays Conduct Merchandizing and Inventory Control Qualifications Experience in customer service in a retail environment Sales experience is an asset Other Information You will be required to pass pre-employment tests, a security screening, and an interview. Safety Sensitive Positions This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy. Employment Equity Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities. Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory. Conflict of Interest The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative. Accommodation Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential. Important Message Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted. Our signature behaviours Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same. Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches. Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential. Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter. Our values Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country” TRUST I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority. We do our best work when we trust each other. We value the trust Canadians have in us, and understand it is earned with every decision and interaction. RESPECT I understand respect is the foundation of a successful workplace. We respect each other as colleagues and treat each other as we would like to be treated. We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change. DELIVER I challenge myself to safely deliver every day because what I do matters. We are a network of people, united by what we accomplish and deliver together. Delivering a stronger Canada for Canadians is at the heart of what we do

What you’ll do

The Retail Counter Clerk is responsible for providing excellent customer service, processing financial transactions, and operating a computerized point of sale system. Additionally, the role involves receiving, sorting, and sequencing mail items while maintaining floor displays and inventory control.

Requirements

Candidates should have experience in customer service within a retail environment, with sales experience considered an asset. Applicants must be able to perform physical tasks, including handling mail items weighing up to 22.7 kilograms.

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Inventory Control · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Point of sale system operation
• Financial transactions
• Mail sorting
• Inventory control
• Merchandising
• Physical handling of mail
• Postal products knowledge
• French Language
• Enthusiasm
• Customer Service
• Inventory Control
• Mental Health
• Psychology
• Point Of Sale
• Employment Equity
• Disabilities

Job areas

• Retail
• Customer Service & Support
• Logistics
• Retail Clerk
• Retail Store Clerk
• Shop Sales Assistants
• Counter and Rental Clerks

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