Bilingual Full-Time Receptionist

Job summary

The receptionist will serve as the initial point of contact, managing front-desk duties, visitor assistance, and meeting scheduling. Additionally, the role involves maintaining office records, handling multi-line phone systems, and providing general administrative support.

Job details

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. Bayshore is looking for a warm and enthusiastic, bilingual individual to join our team as a Receptionist. If you are an effective communicator, with superior organizational skills this important position would be your opportunity to excel as the initial point of contact for our company. Key Responsibilities: Reception Duties: Greet and assist visitors as they arrive, ensuring a warm and welcoming atmosphere. Meeting Scheduling: Manage meeting bookings, cancellations, and rescheduling using our scheduling software. Phone Management: Utilizing a multi-line system, answer and direct phone calls, take messages if needed, and provide information to callers. Record Maintenance: Maintain and update appropriate records, ensuring accuracy and confidentiality. Administrative Support: Assist with various administrative tasks, including filing, data entry, and correspondence. Communication: Communicate effectively with employees of all levels, customers and visitors. Office Maintenance: Ensure the reception area and lobby is clean, organized, and stocked with any necessary supplies. Why Join Us: Professional Growth: We offer opportunities for professional development and career advancement, including training programs and mentorship. Comprehensive Benefits: Enjoy a range of benefits, including health insurance, retirement plans, and employee discounts. Supportive Environment: Work in a friendly and collaborative atmosphere where your contributions are valued. Positive Impact: Make a difference by providing exceptional service and support. Inclusive Culture: Be part of a diverse and inclusive team that values and respects every member. Education Secondary School Diploma; Completion of a clerical or receptionist training program or equivalent prior work experience. Experience A minimum of two years recent experience as a Receptionist in an office setting. Other Skills and Abilities Exceptional interpersonal skills and ability to work independently and as part of a team; Demonstrated ability and competency with respect to keyboarding, Windows software, multi-line telephone systems and standard office equipment; Ability to speak, read and write fluently in English as well as French in Branch Offices that provide service to French-speaking clients; strong commitment to continual learning. Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis. “At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.” At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have. We thank all of our applicants. Only those selected to proceed in the process will be contacted.

What you’ll do

The receptionist will serve as the initial point of contact, managing front-desk duties, visitor assistance, and meeting scheduling. Additionally, the role involves maintaining office records, handling multi-line phone systems, and providing general administrative support.

Requirements

Candidates must possess a Secondary School Diploma and at least two years of recent experience in an office reception role. Proficiency in both English and French is required, along with strong organizational and technical skills.

Benefits

• Health insurance • Retirement plans • Employee discounts • Professional development • Mentorship

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Filing · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception
• Bilingual
• Communication
• Organizational skills
• Meeting scheduling
• Phone management
• Data entry
• Filing
• Customer service
• Keyboarding
• Windows software
• Multi-line telephone systems
• Office equipment
• Interpersonal skills
• Teamwork
• Office Equipment
• Windows Software
• Administrative Support
• Workplace Inclusivity
• Organizational Skills
• Administrative Functions
• Microsoft Excel
• Multilingualism
• Management
• Clerical Works
• Community Health
• Confidentiality
• Data Entry
• Discounts And Allowances
• English Language
• Event Scheduling
• French Language
• Interpersonal Communications
• Legislation
• Mentorship
• Telephone Skills
• Scheduling
• Enthusiasm

Job areas

• Administrative
• Customer Service & Support
• Healthcare
• Bilingual Receptionist
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks