Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Work setting: Hospitality industry. Tasks: Direct staff. Plan and control budget and expenditures. Establish and implement policies and procedures. Record and prepare minutes of meetings, seminars and conferences. Manage contracts. Answer telephone and relay telephone calls and messages. Oversee the analysis of employee data and information. Answer electronic enquiries. Compile data, statistics and other information. Advise senior management. Respond to employee questions and complaints. Order office supplies and maintain inventory. Organize staff consultation and grievance procedures. Oversee payroll administration. Arrange travel, related itineraries and make reservations. Greet people and direct them to contacts or service areas. Type and proofread correspondence, forms and other documents. Perform data entry. Provide customer service. Work with the marketing department to understand and communicate marketing messages to the field. Maintain and manage digital database. Perform basic bookkeeping tasks. Computer and technology knowledge: MS Excel. MS Outlook. MS Windows. Database software. Quick Books. Area of specialization: Reports and records. Facility management. Work conditions and physical capabilities: Ability to work independently. Attention to detail. Work with minimal supervision. Personal suitability: Excellent oral communication. Excellent written communication. Judgement. Organized. Team player. Client focus. Reliability. Dependability. Due diligence. Screening questions: Are you currently a student?. Do you have experience working in this field?. Experience: 7 months to less than 1 year. Employment terms options: Night. On call. Day. Weekend.