May 15 2019
Categories Administrative, Clerical, Receptionist
Moncton, NB

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative culture. We are one of Canada’s Most Admired Corporate Cultures and are recognized as a Caring Company, a designation for national leaders in community investment and social responsibility.

Our team of 2,100 professionals work across six provinces. We excel by living our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring the health and wellness of our employees and their families, along with personal and professional growth, through a variety of programs and support at all levels of our organization.

Along with Medavie Health Services, we are part of Medavie — a national health organization with over 6,400 employees. Together, our mission is to improve the wellbeing of Canadians.

Job Title: Receptionist
Department: Claims
Competition: 5043
Internal/External: Internal/External
Employment Type: Full Time, Permanent
Location: Moncton, NB
Salary: Starting at $30,597
Reports To: Team Leader
Closing Date: May 24, 2019

The Opportunity:

Working in a fast-paced environment, you will develop knowledge of Medavie Blue Cross products and services in order to meet the needs of walk-in members. You will respond to customer and client inquiries face to face and by phone while providing the highest level of customer service to new and existing clients. You will also be responsible for processing health and dental claims received by Medavie Blue Cross, as well as other duties assigned by your Team Leader.

Hours of operation for this position will be 8:30 a.m. to 4:30 p.m., Monday to Friday.

Key responsibilities:

  • Enjoy working with the public and are committed to excellent customer service;
  • Maintaining a strong relationship with internal and external customers by handling their inquiries in an efficient manner
  • Handle and track incoming payments from our clients
  • Respond to incoming calls for departments and organization
  • Greet and respond to inquiries from customers and clients on-site
  • Receive courier packages
  • Actively participate in a team by asking for feedback, sharing information and encouraging others to share information;
  • Organize work and information in a well thought-out manner ensuring deadlines are met;
  • Are able to set and work through list of priorities in a timely manner.


Education: Post-secondary education in a related field.

Work Experience: Minimum six months previous experience in a customer service role or an administrative support role in a professional office environment. Have previous experience with cash deposits, customer service, insurance, medical terminology and data entry.

Other Qualifications:

  • Previous experience working in the insurance industry would be considered an asset
  • Have high attention to detail;
  • Capable of handling and processing claims transactions accurately and efficiently.
  • Have the ability to work quickly and accurately under pressure of time restraints;

Computer Skills: Experience working with the Microsoft Office Suite and Outlook

Language Skills: Bilingualism in both English and French is a requirement.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Blue Cross is an equal opportunity employer.

Apply now! network