BrokerLink Insurance jobs
Headquarters: Calgary (Alberta)
Year of creation: 1991
Type of company: subsidiary
Sector of activity: financial services (insurance)
BrokerLink includes Canada Brokerlink Inc., Canada Brokerlink (Ontario) Inc. and Macdonald Chisholm Trask Insurance. Together they form one of Canada’s largest property and casualty insurance brokerage operations. They specialize in homeowners insurance, automobile insurance, motorcycle insurance, RV insurance, boat insurance and business insurance. BrokerLink has more than 130 offices across Ontario, Alberta and Atlantic Canada. It is a subsidiary of Intact Financial Corporation and is affiliated with Intact Insurance Company, Novex Insurance Company and Jevco Insurance Company.
BrokerLink’s more than 1700 employees contribute to helping the company and its clients navigate the insurance process, from ensuring the client understands the coverage of the various policies to assisting with client claims. The many insurance advisors, account managers, sales and service advisors, and others in the company, serve and strive to make the client experience more tenable and agreeable so that at the end of the day, the client is confident, secure and comprehends their coverage.
BrokerLink provides competitive compensation and a comprehensive benefits program for its employees that includes health, dental and life insurance. As well, it offers RRSP matching, an annual performance bonus, an employee share purchase plan, flexible work hours, vacation days and maternity/paternity leave. There are also opportunities for professional development and advancement within and at sister companies.
BrokerLink values social responsibility and is committed to creating safe and healthy communities. It is actively involved in various civic and charitable organizations across Alberta, Ontario and Atlantic Canada. For example, since 2010 it has raised more than $720,000 for the United Way with the help of employees and matching contributions from The Intact Financial Corporation (IFC) Foundation. BrokerLink also abides by its values of integrity, respect, excellence and customer satisfaction. These values, together with social responsibility, form the foundation of a business that creates and believes in opportunities through excellence and commitment.
Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion
What the Role Entails Answer multi-line phones and direct client inquiries Control the flow of walk-in customers and callers Ensure the needs of customers are being met through superior customer service Processing entry and activation, data entry
We’re always looking for great people to join our team. At BrokerLink, we do more than just sell insurance. People are at the heart of all we do and our employees are important to us. We offer a progressive and rewarding workplace and we’re also
What you will be doing: Answer multi-line phones and direct client inquiries Control the flow of walk-in customers and callers Ensure the needs of customers are being met through superior customer service Processing entry and activation, data entry
What you will be doing: Ensure the needs of customers are being met with superior customer service Process customer payments, banking changes, and change payment plans Work with various insurance company portal systems Banking transactions –